Accessibility and Usability Statement
Mobi.e, S.A. is committed to making the website docs.mobie.pt accessible, in accordance with Decree-Law no. 83/2018 of 19 October, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of the websites and mobile applications of public sector bodies.
I. Compliance status
The website docs.mobie.pt is fully compliant with Decree-Law no. 83/2018 of 19 October.
II. Preparation of this accessibility and usability statement
This statement was last updated on .
Under article 9 of Decree-Law no. 83/2018, public bodies must follow the monitoring procedures below. Procedures A) and B) are mandatory. Procedure C) is recommended.
A. Automated evaluation
(). Report: AccessMonitor
- Tool: AccessMonitor
- Sample: 7 pages.
- Main results: across the 7 pages, the mean score was 9.8 and the lowest 9.8, on AccessMonitor's scale of 1 to 10.
B. Manual evaluation
(). Report: Checklist "10 critical aspects of functional accessibility"
- Sample: 12 pages.
- Main results (heuristics met / heuristics applied): 20/20
(). Report: Checklist "Content"
- Sample: 12 pages.
- Main results (heuristics met / heuristics applied): 17/17
C. Usability tests with people with disabilities
No usability tests with people with disabilities have been run yet.
III. Contact and requests for information about the website
To contact us, send suggestions, make a complaint or ask for more information about the content and features of the website docs.mobie.pt, including content in an accessible format, please use:
- Email: geral@mobie.pt
- Address: Avenida Engenheiro Duarte Pacheco, n.º 19, 6.º piso, 1070-100 Lisboa, Portugal
- Contact form (in Portuguese)
We reply within 10 working days.
IV. Other evidence
- Text has a contrast of at least 7:1 with its background (WCAG 2.1 level AAA), in the light and dark themes, checked by automated tests.
- Every page is checked with axe on every change to the site (WCAG 2.1 levels A and AA, and the automatable level AAA rules), in both themes and both languages, and at 320 pixels wide.
- The documentation is in Portuguese and English, with a glossary of technical terms.
The statements of Mobi.e's other websites:
V. Reporting discrimination
Under article 13(1) of Decree-Law no. 83/2018 of 19 October, a person with a disability who is treated less favourably than another person in a comparable situation is, has been or would be, in a way that amounts to discrimination against people with disabilities as defined and punished under article 4 of Law no. 46/2006 of 28 August, may file a complaint under Decree-Law no. 34/2007 of 15 February.
The Institute for the Rights of Persons with Disabilities (IDiPD, formerly INR) provides a form for complaints of discrimination (in Portuguese) and forwards them to the competent bodies.
This statement follows the model of ARTE's accessibility and usability statement generator (in Portuguese).